bdtjle Privacy Policy

1 Introduction and Scope

bdtjle ("we", "our") operates an online gaming platform for Bangladeshi users. This Privacy Policy describes what information we collect from you when you visit and use our website bdtjle.lat and how that information is used.

This policy applies to all registered members, guest visitors, and anyone using any of our services. Continuing to use our platform will be taken to mean that you fully agree with this Privacy Policy.

We reserve the right to update this policy at any time. Continuing to use the platform after any changes will be considered acceptance of the updated policy. We therefore ask that you check this page regularly.

2 What Information We Collect

Depending on the nature of your relationship with us, we may collect the following categories of information:

2.1 Information You Provide Directly

• Full name, date of birth, and age verification details
• Email address and contact details
• Username and password (stored in encrypted form)
• Transaction information: deposit and withdrawal history, general payment method details (last few digits of bKash, Nagad, Rocket, Upay numbers)
• Documents submitted for identity verification (such as national ID card details)

2.2 Information Collected Automatically

• IP address and device identification information
• Browser type, operating system, and device model
• Login date, time, and session duration (Bangladesh Standard Time, UTC+6)
• List of pages visited and click patterns
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Transaction confirmation details from payment service providers
• Information received from fraud prevention and identity verification services
• Gaming activity information from game software providers (such as Pragmatic Play, JILI, PG Soft, Spribe)

3 Purpose of Data Collection

We collect and process your information for the following legitimate purposes:

• Account Management: To complete registration, login, and account verification processes.
• Service Delivery: To operate gaming, betting, and transaction services smoothly.
• Age Verification: To ensure that only persons aged 21 or above are using the platform.
• Financial Security: To prevent money laundering, fraud, and unauthorized activity.
• Customer Support: To respond to your questions, complaints, and support requests.
• Responsible Gaming: To identify gambling problems and provide assistance to users when needed.
• Platform Improvement: To analyze data in order to further improve the user experience.
• Legal Compliance: To comply with applicable laws and regulations.

4 Cookies and Tracking Technologies

bdtjle uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help us improve our services.

4.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Used to remember your preferences and settings.
• Analytical Cookies: Collect information to understand how the website is visited.

You can control or disable cookies by changing your browser settings. However, disabling cookies may mean that some of our services do not work properly.

5 Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share information in the following circumstances:

5.1 Service Partners

Information may be shared with trusted service providers working on our behalf, who may use it only to perform their assigned tasks and who are bound by strict confidentiality agreements. These include:

• Payment processors (bKash, Nagad, Rocket, Upay)
• Game software providers
• Technical infrastructure providers
• Fraud prevention and identity verification services

5.2 Legal Obligations

We may be required to disclose necessary information in response to a valid legal order, court order, or legitimate request from a government authority.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred. We will notify you in advance in such circumstances.

6 Data Security Measures

bdtjle uses industry-standard technical and organizational measures to protect your personal information.

• SSL Encryption: All data transfers are secured through SSL/TLS encryption.
• Password Hashing: Your password is never stored in plain form — strong cryptographic hashing is used.
• Access Controls: Only authorized personnel can access the information they need.
• Security Audits: System security is reviewed and tested on a regular basis.
• Data Backups: Information is regularly backed up on secure servers.

However, 100% security on the internet cannot be guaranteed. If you suspect a security breach, please contact us immediately.

7 Data Retention Period

We retain your personal information for as long as:

• Your account is active or you continue to use our services.
• Required to fulfill applicable legal obligations.
• Required to resolve any potential legal claims or disputes.
• Financial transaction records are generally kept for a minimum of five years.

Even after an account is closed, some information may be retained for a specified period for legal or security reasons.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Know

You may request at any time to know what information we hold about you.

8.2 Right to Correction

If any of your information is incorrect, you may request a correction. Contact us via our live chat or by email.

8.3 Right to Deletion

In certain circumstances you may request deletion of your information. However, some information may need to be retained due to legal or contractual obligations.

8.4 Right to Restrict Processing

In certain specific cases you may request that processing of your information be limited or suspended.

8.5 Right to Data Portability

You may request a copy of your information held by us in a structured, commonly used format.

To exercise any of the rights above, contact our 24/7 live chat support or email us at: [email protected]

9 Protection of Minors

bdtjle is operated for persons aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification is mandatory at the time of registration. If any user is found to be under 21, their account will be closed immediately and the related information will be deleted.

If you believe a minor is using our platform, please contact us.

10 Third-Party Links and Services

Our platform may include software from game providers (such as Pragmatic Play, JILI, PG Soft, Spribe). These third-party services have their own privacy policies and may process information independently.

bdtjle is not responsible for the privacy policies or data processing of these third parties. We recommend visiting the respective provider's website to learn about their policies.

11 International Data Transfers

Our servers and technical infrastructure may be located outside Bangladesh. By using our services, you agree that your information may be transferred to and stored in other countries.

Wherever information is transferred, we ensure that appropriate safeguards are in place and that the standards set out in this Privacy Policy are maintained.

12 Changes to the Privacy Policy

We may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will change.
• For significant changes, we will notify you by email or via a notification on the platform after login.
• Continuing to use the platform after any changes will be considered acceptance of the updated policy.

We therefore recommend that you check this page regularly.

13 Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us: